Terms & Conditions

Terms & Conditions

About These Terms and Conditions
In these Terms and Conditions "we" and "us" mean Tinytotsmumsnlots, and "you" means you the customer. These Terms and Conditions together with your Order constitute the entire Contract between us and you for the supply of our Products. The Contract cannot be varied unless we agree to vary it in writing or by email.

Australian Sales Only
At this stage we sell and ship Products only within Australia. We will not make deliveries outside of Australia.

Legal Capacity To Transact
If you are under the age eighteen (18) years you cannot place orders with Tinytotsmumsnlots. By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years. Should we suffer any damage or other losses as a result of a transaction entered into by a minor, Tinytotsmumsnlots reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with Tinytotsmumsnlots.

Placing Your Order
You may place an Order by choosing your products you wish to buy from the website and adding them to your cart on the Tinytotsmumsnlots Web Site.You will then go to check out and pay for your order via Paypal. By placing an Order, you make an offer to us to purchase the Products you have selected based on these Terms and Conditions. We will notify you that your order is being processed by sending you an Order Confirmation and tax invoice via email; however, we do not formally accept your offer payment for the product has been paid for. We will then send you a shipment confirmation once the goods have been ordered through our drop shippers or via us for onsite stock. All orders will be processed within 48hrs. Please be aware that payment may take slightly longer as we accept your payment and then have to process the payment through to the seller for some of our dropshipping products. There may be the possibility that an item may be out of stock from the supplier, therefor in this case, we will contact you staright away, with a refund or to choose another option of that item where there is one.

Payment Methods And Processing
Tinytotsmumsnlots currently uses PayPal. Order processing will not begin until we receive all the information we need. Orders placed on a weekend or a Public holiday will not begin order processing until the next business day. Business days are Monday through Friday, excluding Public holidays. We accept PayPal payments in which once you are happy with your shopping cart and place the order the site takes you straight to paypal for payment. For PayPal payments we will email a tax invoice to you with your Order Confirmation.
Please Note:
  • We are unable to accept credit cards issued by banks outside of Australia.
  • Debit cards and cheque cards have daily spending limits that may substantially delay the processing of your order.

Title To And Risk In Goods
Title to all goods will pass to you on the later of:

  • a complete and accurate order being placed and submitted by you to us; and
  • the successful processing of your payment.
You assume all risks of theft or loss of goods occurring during transportation and delivery.

We reserve the right to change prices for our Products displayed on our website at any time before you place an Order. The price of products shown excludes shipping costs. Shipping cost is a separate charge which is shown on the product page and is calculated upon post code entry and location. If a product is shown at the incorrect price on the website we reserve the right to correct the error and:-
  • If the correct price is higher than that shown on the website - we will contact you to let you know of the error, cancel the order and provide a full refund
  • If the correct price is lower than that shown on the website - we will contact you to let you know of the error and provide a refund for the difference in pricing.

Supply Of Your Products
Subject to these Terms and Conditions, we will supply to you the Products indicated on your Order Confirmation. When your Order items have been dispatched, we will email you to confirm shipment of each item including a tracking number for each item if supplied by our Dropshippers.

Refunds and Returns
We do not offer refunds or returns to our store on any of our products. Please be aware that we do not hold stock and should there be any issue with your product, please contact us within 7 days of delivery by email to sales@tinytotsmumsnlots.com and we shall therefore contact the dropshipping agent to resolve the issue at best.

Most, if not ALL of our dropshipping agents are more than compliant and have their own procedure dealing with faulty products or warranty issues. In doing this we shall always try to obtain a replacement product for you should this be the case.

It is merely our job to handle all communications with both the dropshipping agent and the customer for warranty issues. Once you have contacted us we shall lodge a claim once we have the details from you, the customer. Our Dropshipping agent will provide us a return code for the product and address for you the customer to send to them, then they can ship the replacement directly to them, in most cases.

If a product is damaged upon delivery, please contact us within 24 hrs and we shall contact the drop shipping agent regarding their procedure, in most case they ask to be contacted within 24hrs and that most products can be returned if they are completely unopened and in their original packaging.

We will not execpt responsibilty for incorrect details being provided to us at the time of order. If in this instance arises, we shall do our best to claim back your order, some of our dropshippers MAY give the option of redelivery which will entail a re-delivery fee, however this is not always the case.

Your Data - Use And Protection
By placing your Order, you agree that we may store, process and use data collected from your Order Form for the purposes of processing and delivering your Order. If you so indicate on the appropriate section of your Order Form, by placing your Order you also agree that we may use such datar to provide you with information from time to time on other Products that may be of interest to you. If you do not agree to our using such data in order to provide you with information on other Products, you should indicate your non-agreement on the appropriate section of your Order Form.

Credit Card Fraud
While we use Paypal which we feel offers reasurance and security for your online transactions, Tinytotsmumsnlots will not be responsible for any damages, consequential losses suffered by a customer whose credit card is fraudulently used or is used in an unauthorised manner.

Tinytotsmumsnlots reserves the right to change the Terms and Conditions of sale at any time. The Terms and Conditions applicable to you are those on our website at the time you order A product.

ABN:68 249 389 081 Tiny Tots Mums N Lots